Reviews
What Our Users Say About GuestWisely
Thousands of professional property managers and owners trust GuestWisely to simplify operations, improve guest experiences, and grow their business. Here’s what they’re saying.
Toine S. – Owner/Broker
“It is a complete product, the onboarding was very easy and the product is complete. Our team just started working with it but they all love it. The team was very helpful with the onboarding process.”
Maria A. – Reservations Manager
“This is a very complete software, I’ve been using it for 6+ years and even though there are lots of options in the market for this kind of business, I feel GuestWisely nails it perfectly.
For a new user it might be very overwhelming to learn how to use it, but once you get a grip everything feels easy and logical.“
Stephen V. – Owner
“The software is easy to learn and use, and the support team responds fairly quick. There are always ways to work around specific issues that may be uniquely to our application, which helps a lot, and GuestWisely will listen and possibly work your situations into their software as well.
Moving from another Software to GuestWisely has helped me grow my business in a short period of time with minimal stress..”
David H. – Founder
“My interaction was almost exclusively with [sensitive content hidden]. From our first interaction, your patience, professionalism and genuine commitment have stood out.
You consistently went above and beyond, spending way more time with me than I ever expected, answering every question and anticipating next steps before I even knew I’d need help. Whenever I reached out, I received a prompt, proactive response.
Whenever I encountered an issue, either you or another support team member followed up immediately until everything I had raised was either answered or resolved. Onboarding this new system has been daunting, especially with so many moving parts and considerations and my lack of experience in the business. I’d be lying if I said I wasn’t totally overwhelmed and a bit nervous to move to production, especially as it relates to the money collection, movement and deposit taking!
That said, with the responsive support network that you have, I feel confident that I’ll be able to get the assistance if and when needed. Your attentiveness and expertise made the process less stressful and a far more of a positive experience than I was expecting. I’m sincerely grateful for the dedication and time you spent with me I and look forward to continuing and growing our partnership. I’ve got a commitment for another property that should start in a few weeks and I’m confident that this is just the beginning.“
Corne S. – Owner
“We have been searching for over a year to find a suitable PMS for our short term vacation rental and property management business; to reduce effort and duplication, improve efficiencies, increase speed to delivery and most importantly, jolt guest experience into a completely new orbit of happiness.
When we finally discovered GuestWisely we were sceptical, but excited. And from the start we were amazed by the service of the team, the ease of use of the system, the self-learning capabilities of the features, the speed by which we could go live, and the integration with our own website and functionalities.
One of the best benefits is that GuestWisely has enabled us to use the right payment gateway fit for South African use. I am constantly surprised by how user-friendly and powerful GuestWisely is! Strongly recommended.“
Ben A. – General Manager
“A flexible and dynamic package suitable for all our apartment and villa rental administrative needs.
The support staff are friendly and accessible, they are quick to respond in the case of any issues. We have always had a good relationship with the GuestWisely Team who seem genuinely eager to help.“
Ciara A. – Sales and Marketing
“We work with GuestWisely every day, allowing us an outstanding connection with Aribnb, Bookingcom, HomeAway and many other OTA’s and channel manager. Extremely easy to use with different business models and accounts.
A full vacation rental business manager in one place. From business website with all properties and details, project manager software, customer relationship management: external and internal bookings, housekeeping, check in, up-sales, marketing, payments, refunds and other.
This software has improved over the time with our feedback and observations, is gratifying how 365 Villas team takes into consideration our user experiences and observations making our business better. It’s a highly recommended tool for hoteliers, vacation rental host, serviced apartments, property managers and hostels.“
Mark N. – Director
” Overall, the software works well, saves us time and allows us to give a good experience to the guests.
It covers almost all areas of our business from website, to OTAs, to guest communications, to housekeeping and accounting. It is easy to use and with a good deal of configurability. Also integrates well with PriceLabs.“
Tormod T. – Owner/Concept Developer
“GuestWisely has been the single most important partner to grow our business. To have the websited and create our own direct channel have enabled us to take on B2B customers and we are less depended on external channels.
The management system for guest bookings are great. We can recognize that the company truly understands their customer base. Several developments per year ensures us that these guys are not resting. It is getting better all the time.“
Chris K. – Director
“It’s been a very positive experience using GuestWisely for the last three years. We started off managing just two properties and have expanded to now have 19.
Our individual owners all seem happy with the clarity and accuracy of the monthly reporting and, as holiday home managers, we are confident that the software will still be a good fit for us as we continue to grow.“
Inês V. – Bookings Manager
“As a property management company, we were looking for a channel manager to integrate different properties in different booking platforms.
We found 365Villas and we are very happy. The team is very attentive, helpful and efficient. Answers are given as quickly as possible and they care about the customer.
After purchasing the package, several free learning sessions are given and if any further questions arise, the team is available to arrange more sessions.
I would especially like to thank Hind, Irina and Leonardo for all the patience and time they gave and are giving to help. Thank you.“
Frans V. – Co-Founder
“We considered, and used many other solutions over the years, and GuestWisely truly stand out above the rest.
Extremely comprehensive and user friendly. Catering for all aspects of vacation rental. Ability to accommodate tailored custom features based on our specific needs i.e. complete new integration of payment gateway.
Frequent enhancements to expand features and improve overall functionality. Customer orientated and great support.“
Our Latest Reviews
Experience GuestWisely for Yourself
Want to see why top-performing property managers are switching to GuestWisely? Schedule a demo and discover how we can simplify your operations too.