How Volalto Optimized Their Operations and Growth Using GuestWisely
“Since one year we have been using GuestWisely and for our operation it has been the best so far. We love our website, the way it looks and the way it works!”
Introduction
Volalto is a luxury vacation rental management company based in the Caribbean, overseeing a selection of high-end beachfront villas and apartments. With a discerning clientele and a portfolio that spans multiple islands, they needed a reliable, scalable solution that aligned with their standards of service and aesthetics.
After frustrations with previous providers, Volalto adopted GuestWisely to unify operations, improve guest experience, and elevate their online presence.
Challenges
When selecting the ideal Property Management Software for their vacation rental management business, Volalto faced very specific challenges, including:
Inflexible legacy PMS
Their previous PMS lacked customization and was difficult to adapt to their multi-property, luxury model.
Manual workload
Managing inquiries, payments, and owner reports took significant manual effort.
Brand misalignment
Their previous website didn’t convey the premium look and feel of their brand.
Solutions
GuestWisely delivered a seamless, tailored solution that elevated both the back-end operations and the guest-facing experience.
Beautiful Custom Website
Designed to reflect the luxury brand and drive bookings with optimized layouts, images, and CTAs.
All-in-One Dashboard
Simplified day-to-day property management tasks, from housekeeping coordination to guest communication.
Channel Manager Integration
Centralized OTA connections reduced double bookings and improved rate parity.
Results
Since switching to GuestWisely, Volalto has experienced smoother day-to-day operations and improved team collaboration. Their custom-built website — designed using 365Villas’ modern templates — is now a key asset in marketing their properties. It showcases their premium brand while connecting directly with the PMS to manage bookings efficiently.
The Volalto team also reports improved clarity in internal operations and a much better ability to coordinate tasks across departments. They also highlighted the customer support team at GuestWisely as a critical part of the successful transition.
%
growth rate
Conclusion
Volalto’s growth journey with GuestWisely showcases the impact of investing in the right technology partner. With a premium brand experience on the front-end and rock-solid operations behind the scenes, Volalto has positioned itself as a leader in the luxury rental space.
Searching for a trusted and effective PMS to enhance your vacation rental business? Discover how GuestWisely, the preferred choice for Almarina Villas and other vacation rental businesses in over 60 countries, can help you achieve greater brand awareness, drive direct bookings, and enjoy a range of other benefits that will transform your operations.
Ready to write your own success story?
Join the growing community of hospitality professionals scaling their business with GuestWisely. Talk to our team today and see how we can help you grow.